Introduction
Sbaje (sbaje.biz) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data Sbaje collects, why we collect it, and how it is used and kept secure.
By using the Sbaje platform, you are considered to have read and accepted this Privacy Policy. This policy is part of our Terms & Conditionsan integral part of.
Sbaje never sells your data. We only use it to improve the platform and ensure the best experience for you.
This Privacy Policy applies to Sbaje's website, mobile app, and all associated services. Whenever you interact with Sbaje — whether you register, place a bet, or play a game — this policy applies.
What Information We Collect
Sbaje collects your information in several ways. We only collect what is necessary to provide you with our services. The different types of data we collect are detailed below.
Personally Identifiable Information
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Account Creation & KYC Verification |
| Contact Information | Email, mobile number, address | Account Communication & Verification |
| Identity Document | NID, passport, driving license | Meeting legal KYC requirements |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security & Account Protection |
Automatically Collected Information
Certain information is collected automatically when you use the Sbaje website or app, including your IP address, browser type, operating system, page visit timestamps, and session data. This is primarily used to improve platform security and performance.
Betting & Gaming Data
We also collect your betting history, gaming patterns, win/loss records, and time spent on the platform. This data is used to promote responsible gaming and deliver a personalized experience.
How Your Data Is Used
Sbaje uses your data only for specific, legitimate purposes. We never use your information for unrelated purposes without your consent.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: For processing betting, gaming, and financial transactions.
- Security Assurance: To prevent fraud, money laundering, and account hacking.
- Legal Compliance: To meet KYC, AML, and other regulatory obligations.
- Customer Support: To respond to your questions and complaints.
- Platform Improvement: To analyze and improve the user experience.
- Bonuses & Promotions: To send you relevant offers tailored to your preferences.
- Responsible Gaming: To monitor your gaming patterns and identify potential issues early on.
💡 Sbaje never sells your information to third parties for marketing purposes. You can unsubscribe from marketing emails at any time.
Cookies & Tracking Technologies
Sbaje uses cookies and similar tracking technologies to enhance platform functionality and give you a better experience. Cookies are small text files stored in your browser or on your device.
Cookie Type
- Essential Cookies: Essential for the website to function properly. Login sessions and security tokens fall under this category.
- Performance Cookies: Used to analyze how well the site is performing. These do not store any personal information.
- Functional Cookies: To remember your preferences, such as language, theme, and login status.
- Analytics Cookies: To analyze user behavior and improve the platform.
Cookie Controls
You can delete or disable cookies through your browser settings at any time. Keep in mind, however, that disabling essential cookies may prevent some features of Sbaje from working properly.
Disabling cookies entirely may cause issues with login sessions and security features. Only do this if absolutely necessary.
Data Sharing & Third Parties
Sbaje does not sell your personal information to third parties. However, in certain specific circumstances, we may share limited data with trusted partners.
Data Sharing Scenarios
- Payment Processors: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
- Identity Verification Service: With licensed verification agencies to complete the KYC process.
- Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
- Preventive Measures: With relevant authorities in the investigation of fraud or criminal activity.
- Business Transfers: In the event of a company merger or acquisition, subject to the terms of this policy.
All our third-party partners are bound by strict confidentiality agreements and may only use your information for its designated purpose.
Data Storage & Security
Sbaje stores your data in compliance with the highest security standards. Our data centers follow international security benchmarks and undergo regular security audits.
Security Measures
- 256-bit SSL Encryption: All data transmissions are encrypted.
- AES-256 Encryption: Maximum encryption for all stored data.
- Two-Factor Authentication (2FA): An extra layer of protection for your account.
- Regular Security Audits: Regular audits conducted by third parties.
- Access Controls: Only authorized personnel can access this information.
- Data Backup: Regular backups keep your data safe and secure.
Data Retention Period
Sbaje retains your data only for as long as necessary. Even after account closure, certain information may be kept for up to 5 years due to legal obligations. Financial transaction records may be retained longer as required by law.
In the event of a security breach, Sbaje will notify affected users within 72 hours, as required by law.
Your Rights
You have certain important rights over your personal data. Sbaje respects these rights and responds to your requests within a reasonable timeframe.
You have the right to know what information Sbaje holds about you.
You can correct any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may request that the processing of your data be restricted under certain circumstances.
The right to receive your data in a structured, portable format.
You have the right to object to the use of your data for specific purposes.
How to Exercise Your Rights
To exercise any of the rights listed above, email us at privacy@sbaje.biz. We will respond to your request within 30 days. You may be asked to provide certain details to verify your identity.
Privacy of Minors
Sbaje strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
If we discover that data has been collected from a minor, we will immediately delete that information and close the account.
If a parent or legal guardian believes their child under 18 has created a Sbaje account, please contact us immediately at privacy@sbaje.biz.
Policy Changes & Updates
Sbaje may update this Privacy Policy from time to time due to business changes, new legal requirements, or enhanced security measures.
- Users will be notified in advance by email of any significant changes.
- The date of any changes will always be noted at the top of this page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions will be archived and made available upon request.
📌 The latest version of this Privacy Policy is always available at sbaje.biz/privacy-policy.
Contact Us
For any privacy-related questions, concerns, or requests, please reach out to our dedicated privacy team. We take every request seriously.
Privacy Email
Privacy@sbaje.biz
General Support
Support@sbaje.biz
Response Time
Privacy-related requests are responded to within 30 days. For urgent matters, we typically respond within 72 hours.